SmallPaws Pet Hotel Sydney Reviews

Suman Installations Reports 2025.11.27

     

Thank you I can’t thank or highly recommend enough the beautiful ladies at Small Paws. Our six beloved furbabes range in age from three to eighteen years old, and some of them have special needs. The wonderful team at Small Paws cares for and loves them all, and we travel two hours to have them cared for by this amazing, caring, and loving team. Stan & Lisa 🐾🐾🐾🐾🐾🐾

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Reply from SmallPaws Pet Hotel Sydney 2025.11.28

Hi Stan and Lisa, Thank you so much for this lovely review. We absolutley love having your babies come and stay with us. They are such a special part of the SmallPaws family. We look forward to their long stay over Christmas, we are going to have so much fun!! Kind regards, The SmallPaws Team.

Cedric Williams 2025.11.14

     

I am very happy with Winstons 12 day stay at Small Paws . He was well looked after with lots of cuddles and pampering the girls did everything to make his stay happy. Robyn Berry

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Reply from SmallPaws Pet Hotel Sydney 2025.11.14

Hi Robyn, thank you for the lovely review. Winston was a pleasure to care for, and the girls enjoyed giving him pats. We look forward to his next stay! Kind regards, The SmallPaws Pet Hotel team.

Norma Walton 2025.11.12

     

My dog is always eager to go to Small Paws. He is usually very reserved but has such a great time there. I can always count on the staff to look after him. It is his home away from home.

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Reply from SmallPaws Pet Hotel Sydney 2025.11.12

Hi Norma, thank you so much for taking the time to leave a review!
We really appreciate it, we love little Hamish and can't wait to have him back again! Warmest regards, The SmallPaws Pet Hotel Team

Chris Green 2025.11.12

     

Bella Toy Cavoodle just spent 10 days at Small Paws Pet Hotel where she goes quite frequently as it's like a resort for her when we are away.The staff(all Girls)are all fantastic and give your pet a real rewarding time while being excellently cared for.They treat your pet as if it was their own and you can see this on Instagram images they post regularly.I have no hesitation in recommending Small Paws as you will not be disappointed and neither will your pet. Chris

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Reply from SmallPaws Pet Hotel Sydney 2024.10.30

Hi Chris, thank you so much for your kind words. Bella is an absolute pleasure to care for and we can't wait to see her again at Christmas. Please give her a big cuddle from us! Warmest regards, the SmallPaws Pet Hotel team.

M T 2025.10.20

     

Leia and Amber had their biggest holiday at a touch over 3 weeks. I cannot thank the amazing team at Small Paws enough for taking care of my fur kids so incredibly well. Being cocker spaniels of course we had an ear infection flair up whilst I was away. We agreed to a vet consult and I was kept in the loop the whole time. Leia was then diligently given her meds and drops ensuring a fast recovery. These guys understand some dogs need a little extra care, or some are a little more high maintenance than others, and they love and care for them in just the way it’s needed. Thank you team.

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Reply from SmallPaws Pet Hotel Sydney 2025.10.20

Hi M'Shenda,
Thank you so much for leaving a review! Your girls are an absolute pleasure to care for. We can wait to see them again soon, please give them a big cuddle for us.
Warmest regards, The SmallPaws Pet Hotel team

Shelley Clutton 2025.09.09

     

Our little cat Mio was a 6 month resident of Small Paws whilst we renovated our home. Knowing he was in such loving care was a huge relief for us and seeing him regularly on the Instagram page was so appreciated. We are so grateful for the entire team at SmallPaws - they are so professional, caring, attentive and genuinely love the animals they care for! The apartment and play area are all first class! Well done team. Thank you so much from the Clutton family x

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Reply from SmallPaws Pet Hotel Sydney 2025.09.15

Hi Shelley, Thank you so much for your lovely review! It was an absolute pleasure caring for Mio, we miss him, but we’re so happy he’s back home with his family. We’re looking forward to his next stay with us! Kind regards, the SmallPaws Pet Hotel team

Lily Duggan 2025.08.28

     

A big thank you to the wonderful and friendly staff at Small Paws who took great care of our meows, Mia and Fox. Their double apartments were so warm and cozy in winter and the gardens on the other side was beautiful. They were very happy cats coming home and definitely look forward to another holiday at Small Paws.

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Reply from SmallPaws Pet Hotel Sydney 2025.08.28

Hi Lily, thank you so much for taking the time to leave us a review! Mia and Fox are a pleasure to care for, please give them a big cuddle from us and we look forward to seeing you all again soon! Warmest regards, the SmallPaws Pet Hotel team.

Virginia Kemp 2025.08.14

     

Small Paws have been caring for my pets for many years and they are always so kind and professional. Any particular things such as food or health issues are documented and my requests are always followed perfectly. My shy little cat is always loved and cared for and given special time to make her feel secure. My precious senior dog is always happy to be loved at Small Paws too! I am about to take my new puppy for a visit and I know her will absolutely love it. All the girls are dedicated and knowledgeable and I feel my pets are in the best hands.

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Reply from SmallPaws Pet Hotel Sydney 2025.08.15

Hi Virginia, Thank you so much for your lovely review! We really appreciate your kind words and continued trust over the years. It’s always a pleasure to care for Sam and Blossum, and we’re so glad they feel safe and loved with us. We’re looking forward to meeting Wilbur tomorrow! Kind regards, The SmallPaws Pet Hotel team.

Jackie Crimmins 2025.08.13

     

Our dogs are always happy to go to SmallPaws for a holiday and run straight in! The staff are friendly, professional and really take good care of our dogs. They are quick to respond if you have any concerns or queries too. Always very happy to leave our dogs in their capable hands!

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Reply from SmallPaws Pet Hotel Sydney 2025.08.15

Hi Jackie, Thanks so much for the lovely feedback! We're so glad to hear that Max and Bella love coming to stay with us. It always makes our day seeing them run in so happily. We really appreciate your trust in us and we are looking forward to having them stay with us again at the end of the month! Kind regards, SmallPaws Pet Hotel.

Kerrie Bruce 2025.08.10

     

Excellent facilities and professional , friendly dog handlers and office staff. Have been using Small Paws now for over ten years and couldn’t recommend them enough! We have boarded two of our elderly dogs in the past and they have catered to their requirements so caringly. Our current pocket rocket loves it there. The dog handlers ensure that your dog is safe and is put in with a group of dogs they are getting along with.

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Reply from SmallPaws Pet Hotel Sydney 2025.08.10

Hi Kerrie, thank you for the lovely review. Benji is a pleasure to care for and could play all day! Kind regards, The SmallPaws Pet Hotel Team

Tim Drinkwater 2025.08.07

     

Chief, our 8 month year old puppy Cavoodle has just did his first overnight stay at Small Paws and loved it! Last week he did a day to get him used to it but the outcome is wonderful as he is now ready for his 1 week stay while we go away! The Staff are all beautiful and we drive from Annandale as it is the best Small dog hotel NSW has to offer. We speak from experience as our 13 year old Cavoodle Harry, who died this year, stayed here all his life! We love Small Paws and would highly recommend it to all! A special place! Kim Davis & Tim Drinkwater👍

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Reply from SmallPaws Pet Hotel Sydney 2025.08.08

Hi Kim & Tim, Thank you for your kind words. We loved having Harry come and stay with us for all those years, and we had a blast with Chief. Look forward to seeing you and Chief tomorrow for his big stay! Kind regards, SmallPaws Pet Hotel.

caroline hung 2025.08.06

     

the team at Small Paws do a marvellous job and my pups come back happy

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Reply from SmallPaws Pet Hotel Sydney 2025.08.07

Hi Caroline, thank you so much for leaving a review! We absolutely adore caring for your babies, and we cannot wait for the next holiday!. Kind regards, the SmallPaws Pet Hotel team

Robert Francis 2025.08.05

     

Our toy cavoodle, Roxy, recently had her first experience at Small Paws. The website and booking process was seamless and all information communicated was clear and prompt. The Staff were immediately welcoming, professional, extremely caring and gave feedback on how Roxy managed during her stay. We'll be using Small Paws again soon.

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Reply from SmallPaws Pet Hotel Sydney 2025.08.06

Hi Robert, Thank you so much for your review. Little Roxy was the sweetest little cuddle bum!! Can't wait for her next stay! Kind regards The SmallPaws Team.

kathy chard 2025.08.04

     

My little dog, Kibo, has regularly visited for daycare and loves it. He has just stayed for 3 nights while I moved house. Best part for me is that I don't worry about him, knowing he is expertly cared for and content.

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Reply from SmallPaws Pet Hotel Sydney 2025.08.06

Hi Kathy, we absolutely love caring and playing with Kibo during his small doggy daycare and sleepovers. Look forward to next Wednesday! Warmest regards, the SmallPaws Pet Hotel team

Claire McKenzie 2025.07.29

     

This was our first time ever having to board our 2 dogs and 1 cat. Small Paws was recommended by a friend and we couldn't be happier with the service - the team are lovely and our fur babies had a fun time and have come home relaxed and settled. The doggy day care was also an excellent way to transition our pups to this new experience. Thank you for looking after us so well. Also love the updates on Instagram xxx

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Reply from SmallPaws Pet Hotel Sydney 2025.07.29

Hi Claire, thank you for taking the time to leave a review. Beau, Bailey and Sapphy are just the sweetest trio! We loved caring for them during their holiday and look forward to seeing them in the future. Warmest regards, The SmallPaws Pet Hotel Team.

Sue Linnert 2025.07.29

     

I have been using Small Paws Pet Hotel for many years. Dax and Milly have just returned from another stay with them. When they arrive, they run in and are genuinely very excited to see all the lovely staff waiting to meet them. They are always treated kindly and with much love. They have lots of things to do and friends to play with. The accommodation and general care is second to none. The staff are truly amazing and care very deeply about all their guests, nothing is too much trouble to them. My dogs always come back happy. They love it so much I’m now going to take them to day care at Small Paws, so they can enjoy the benefits and fun from this wonderful Pet Hotel/Home. I highly recommend Small Paws to anyone that is looking for pawfect accommodation for their precious pets.

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Reply from SmallPaws Pet Hotel Sydney 2025.07.29

Hi Sue, Dax and Milly have always been a pleasure to care for and we appreciate you taking the time to leave a review for us. We look forward to seeing them again for Day-Care fun! Warmest regards, The SmallPaws Pet Hotel Team

KT D 2025.07.28

     

This is my 13yr old & 51/2 yr old girls 1st stay away from home. I cannot recommend highly enough SPPH- Duffys Forest enough, upon pick up, obviously my girls were happy to see me but at the same time, looked & acted the same as when I dropped them off 4 days prior, the staff are a beautiful balance of careing, manner, professionalism & general reassurance. I have NO hesitation in recommending them for your family fur babies vacation🕊️🐶🐾

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Reply from SmallPaws Pet Hotel Sydney 2025.07.28

Hi KT, Dolly and Amber were a pleasure to care for and we really appreciate you taking the time to leave such a kind review. Thank you for sharing those photos of your gorgeous girls - adoreable! Warmest regards, The SmallPaws Pet Hotel Team.

Sarah W 2025.07.21

     

We’ve been taking our cat here since 2019 and they’ve always taken the best care of her. Highly recommend.

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Reply from SmallPaws Pet Hotel Sydney 2025.07.21

Hi Sarah, Thank you for your review. We love having Ruby come and stay. She gives the best head butts! Look forward to the next stay! Kind regards, SmallPaws Pet Hotel.

Elise Mortensen 2025.07.17

     

We cannot speak more highly of Small Paws! They are amazing. We left our precious doggies Hugo & Hazel for the first time for 2 weeks and Tracey, Kaitlin, Alicia & Laura did the best job taking care of them. We loved seeing the regular updates on the Small Paws instagram and especially seeing how much fun the dogs were having and also how much love they were receiving. It made us feel so rest assured. The best thing was how happy and content Hugo & Hazel were when we picked them up. They came home happy and it was obvious they had had the best time. We highly recommend Small Paws and feel so grateful our doggies now get to go on a great holiday whenever we do too.

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Reply from SmallPaws Pet Hotel Sydney 2025.07.18

Hi Elise, Thank you so much for your kind words. We had so much fun looking after your babies. Can't wait for the next stay! Kind regards, The SmallPaws Team

Catherine Guy 2025.07.16

     

Theo loves having a holiday with his friends - he’s always keen to run in and see them, and is healthy, and joyful when we collect him. It’s great to know he’s safe, well cared for and happy when we are away.

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Reply from SmallPaws Pet Hotel Sydney 2025.07.16

Hi Catherine, Thank you for taking the time to leave a review. We look forward to Theo's next stay with us! Kind regards, The SmallPaws Team